EMPLOYEE PORTALS
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Community Services

Case Management Services

Phoenix Center’s Case Management Services are designed to provide environmental support and care coordination considered essential in assisting our clients with improving functioning, gaining access to necessary services, and creating an environment that promotes recovery as identified in the Individual Recovery Plan (IRP).

The focus of interventions include assisting clients with:

  • Developing natural supports to promote community integration
  • Identifying service needs
  • Referring and linking to services and resources identified through the service planning process
  • Coordinating services identified on the IRP to maximize service integration and minimize service gaps
  • Ensuring continued adequacy of the IRP to meet ongoing and changing needs.

Our goals for clients receiving this service include decreased hospitalizations, incarcerations, episodes of homelessness, and increased housing stability, participation in employment or job related activities, community engagement, and recovery maintenance.

Case Management Services are designed with major components that impact one's overall wellness in mind, including medical, behavioral, wellness, social, educational, vocational, co­ occurring, housing, financial, and other service needs of the client.

Community Support Team

Phoenix Center’s Community Support Team services provide intensive support for high-risk individuals with Severe and Persistent Mental Illness (SPMI). These individuals may have been discharged from multiple hospital/Crisis Stabilization Unit (CSU) episodes and/or released from correctional facilities and may be difficult otherwise to engage in traditional clinic based treatment.

The primary goal for the support team is to establish a community-based program of aftercare to assist individuals with:

  • Gaining access to needed services
  • Managing psychiatric, addictive, co-occurring and physical diseases
  • Developing independent community living skills
  • Living in the least restrictive community environment
  • Achieving least restrictive level of care
  • Establishing and working towards individual-directed recovery goals

Intensive Case Management

Phoenix Center’s Intensive Case Management services provide environmental supports and care coordination considered essential to assist a client with improving functioning, gaining access to necessary services, and creating an environment that promotes recovery.

The focus of the interventions include assisting our clients with:

  • Developing natural supports to promote community integration
  • Identifying service needs
  • Referring and linking to services and resources identified through the service planning process
  • Coordinating services identified on the IRP (Individual Recovery Plan) to maximize service integration and minimize service gaps
  • Ensuring continued adequacy of the IRP to meet ongoing and changing needs.

Intensive Case Management consists of four major components and covers multiple domains that impact one's overall wellness including medical, behavioral, wellness, social, educational, vocational, co-occurring, housing, financial, and other service needs of the client.

Psychosocial Rehabilitation-Individual (PSR-I)

Our Psychosocial Rehabilitation service consists of building rehabilitative skills, developing environmental and recovery supports essential in improving functioning, learning skills to promote self-access to necessary services, and creating environments that promote recovery and improvement of the client.

The service activities of Psychosocial Rehabilitation-Individual include:

  • Providing skills support in the client's self-articulation of personal goals and objectives
  • Assisting clients in the development of skills to self-manage or prevent crisis situations
  • Providing individualized interventions in living, learning, working, or other social environments.

This service is provided in order to promote stability and to work towards functioning in the client's daily environment. Stability is measured by a decreased number of hospitalizations, decreased frequency and duration of crisis episodes, and by increased and/or stable participation in community/work activities. Supports are based on the client's needs and are used to promote recovery.